Page 52 - Bank-Muamalat-Annual-Report-2021
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50     BANK MUAMALAT MALAYSIA BERHAD
                                                   ABOUT US       OUR LEADERSHIP    OUR STRATEGY    OUR PERFORMANCE

          OUR VALUE CREATION

          MODEL









                Through the use of our robust capitals, prudent strategy and resource allocation,

                the management of risk and strong corporate governance - our value creation model
                continued to deliver values for our stakeholders.


                OUR CAPITAL                                                        HOW WE CREATE VALUE


                                                                                    Our Businesses
                INPUT
                                                                                    Retail        Corporate      Commercial
                       Financial Capital               Intellectual Capital         Banking       Banking        Banking
                       •  Total Assets: RM27.57 billion  •  An established Islamic bank
                       •  Shareholders’ equity:          with more than 20 years of
                        RM2.75 billion                   sustainable growth as the
                       •  Deposits and Investment        3rd full-fledged Islamic   RISE24 Strategic Focus Areas
                        Accounts: RM23.33 billion        institutions               Overarched by Value Based Principles and
                                                       •  Strategic partnership with   Supported by Risk and Compliance Culture
                                                         organisations, institutions and
                                                         agencies
                       Manufacturing Capital                                        01              02
                                                       •  Continuous effort in growing
                       •  Dedicated 67 branches and 2    ESG-compliant products and   Resetting     Disciplined Balance
                        Sales centres                    services                   Target Market   Sheet Management
                       •  236 self service terminals
                        nationwide
                       •  Vast digital outreach which                               03              04
                        are i-muamalat mobile apps,    Social & Relationship Capital  Digital       Data
                        retail and corporate internet   •  More than 600,000 customers  Transformation  Monetisation
                        banking,                       •  Embracing value-based
                        QR Payment for merchant          financing to meet the VBIs
                       •  Digital application platform   as well as EES practices
                        that is friendly user: Muamalat                             05              06
                        Application Platform (MAP)                                  Enhance         Continuous Process
                        and Online Deposit Account     Natural Capital              Infrastructure   Improvement & Shariah
                        Application (ODA)                                                           Innovation
                       •  Ar-Rahnu Online Auction      •  Our natural resource
                                                         consumption in supporting
                                                         our businesses             07
                                                       •  Our continuous commitment
                       Human Capital                     towards climate change     Develop Talent Management
                       •  A diverse workforce of 2,139   •  Our initiatives that promotes
                        employees                        positive environmental impact
                       •  A differentiated culture that is
                        customers and service centred
                        values with strong governance,                              The value creation
                        risk and compliance culture                                 process is driven by
                       •  We spent more than RM2.3                                  EES practices and
                        million on training and skills                              anchored by the Bank’s
                        development programmes                                      governance, risk &     Care     Respect
                                                                                    compliance




               STRONG GOVERNANCE OVERSIGHT
                  Bank Muamalat is committed   Our diverse and knowledgeable Board of Directors   We ensure established and comprehensive internal and external
                  to the highest standards of   ensures best practices are adopted while providing   risk management processes, policies and frameworks are in place
                  governance, ethics and integrity  oversight to the Management Committee in creating   to continuously deliver and sustain the Bank’s value propositions
                                           long-term shareholder and stakeholder value
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