Page 90 - Bank-Muamalat-AR2020

88 BANK MUAMALAT MALAYSIA BERHAD About Us Our Leadership Our Strategy
About Us
ANNUAL REPORT FY2020

ECONOMIC

• Attestation of “Akujanji Bebas Rasuah” by all employees of To this end, we have established a Whistleblowing Policy
the Bank to guide all employees, suppliers, vendors, associated
stakeholders, and customers to voice their concerns when
• Establishment of an Integrity & Governance Unit to initiate they become aware of any potential wrongdoings for us
integrity and governance engagements via (integrity. to take swift and effective actions to maintain the support
governance@muamalat.com.my) and trust of the employees and stakeholders. The Policy
provides clarity on the oversight and responsibilities of
• Implementation of Corruption Risk Assessment (“CRA”);
Gift & Entertainment Policy; Anti-Bribery & Corruption the whistleblowing process, protection, and confidentiality
Policy; and Vendor Code of Conduct afforded to whistleblowers.
The Bank is wholly committed to ensuring strict confidentiality
• Publication and distribution of Anti-Bribery & Corruption
Handbook and protection of any whistleblower’s identity from any
form of reprisal due to the disclosure. In providing further
• Anti-Bribery and Corruption (“ABC”) Training & Awareness assurance, since 2010, the Bank has established a Muamalat
Session for employees, the Management and Board of Ethics Line - a dedicated whistleblowing channel managed
Directors by an independent third party for employees, vendors, and
customers to raise any concerns related to corruption, bribery,
• Rolling out of Anti-Bribery & Corruption Talk Session fraud or any misconducts. It provides all stakeholders an
easy access to lodge whistleblowing reports via three (3) easy
• Anti-Bribery & Corruption Training “Tumbuk Rusuk” methods:
virtual training by external provider for all employees
• Virtual training and induction for new hires and Consumer
Financing Executives (“CFE”)
E-mail
• Ensuring continuous awareness via desktop alerts and muamalat_ethicsline@kpmg.com.my
screensaver reminders
Hotline (Toll free)
Enhancing Whistleblowing
1800 88 8131
The Bank expects the highest standard of integrity from all
our employees and vendors. We take a serious view of any Letter
wrongdoing by any of our employees, managers, directors, Muamalat Ethics Line, P.O. Box 8595,
and vendors, particularly on their obligations to the Bank’s Pejabat Pos Kelana Jaya,
interest. We believe instilling integrity among employees, 46793 Petaling Jaya
building an ethical work environment and promoting ethical
engagement with other parties will help curb corruption,
abuse of power, and malpractice from occurring within the
Bank.
Our Whistleblowing Policy is available on the Bank Muamalat’s corporate
website at https://www.muamalat.com.my/downloads/privacy-policy/BMMB_
whistleblower_V2.pdf