Page 55 - Bank-Muamalat-AR2020

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Governance
Our Performance Sustainability Statement Our Governance Our Numbers Other Information

The Muamalat Application Platform
CONSUMER FINANCING (“MAP”), launched in October 2020,
Consumer Financing manages the was one such inspired offering during
following financing portfolios: the year that was introduced in tandem
with the non-face-to-face requirement
Mortgage Financing for business interactions as COVID-19
preventive measures kicked in. It
Personal Financing was introduced to facilitate online
applications so that customers could
Vehicle Financing apply for financing without having to
visit the branch. Once the MAP project
ASB Financing was enhanced with consumer financing
products, more financing applications
Ar-Rahnu Financing were generated through this platform.
Within three (3) months of activation,
Small & Medium Enterprises at end-December 2020, a total of 344
(“SME”) Financing applications amounting to RM53.27
million were recorded through MAP.
For 2021, the Bank expects MAP to
contribute about 30% or RM1.82
Financing Asset Outstanding (RM Billion) Financing Outstanding By Product billion of total Consumer Financing

+ 16 % 5,290.2|44% applications.
4,334.2|36%
1,089.8|9%
9.71 9.81 9.43 10.00 10.26 11.96 617.2|5%
304.5|3%
168.1|2% Consumer Banking
159.1|1% continues to be the
major contributor to the
Bank’s asset portfolios
with total assets of
RM11.96 billion, of
which the Mortgage
Mortagage Ar-Rahnu Financing leads at
Personal Financing Others
ASB SME 44% with a substantial
FY15/16 FY16/17 FY17/18 FY18/19 FY2019 FY2020 Vehicle portion of Consumer
Banking financing assets,
For FY2020, Consumer Banking a healthy pace of 16.5% or RM1,698.7
continues to be the major contributor million to RM11.96 billion as at followed by Personal
to the Bank’s asset portfolios with total December 2020, as Consumer Banking Financing with a 36%
assets of RM11.96 billion, of which kept pace with changing market share.
the Mortgage Financing leads at 44% conditions and launched enhanced
with a substantial portion of Consumer financing products, product features
Banking financing assets, followed by and services catering to new customer
Personal Financing with a 36% share. expectations.
Total financing outstanding grew at