Page 53 - Bank-Muamalat-AR2020

51
Governance
Our Performance Sustainability Statement Our Governance Our Numbers Other Information

CONSUMER
BANKING

REVENUE
RM CONTRIBUTION
619.7 TO BANK’S
Million REVENUE
%
21 Increase 53 %
Year-on-Year

Challenges:

In 2020, global and domestic economies softened as restrictions Malaysia (“BNM”) from March to September 2020 to alleviate
in economic sectors put the brakes on businesses throughout the financial burden of those affected by the COVID-19
the year. The imposed Movement Control Order (“MCO”) pandemic. On 7 July 2020, the OPR dropped 25 basis points
disrupted business operations from March to December to 1.75% the lowest level since it was implemented in 2004
2020. The banking sector was further impacted by Overnight and this was maintained through the end of December 2020,
Policy Rate (“OPR”) cuts and a blanket moratorium resulting in an industry-wide reduction in financing income
on financing payments implemented by Bank Negara for FY2020.

Revenue (RM Million) Financing Income (RM Million) Fee Based Income (RM Million)
+ 21 % + 29 % - 0.3 %

611.6 655.4 645.2 657.8 512.4 619.7 575.1 620.2 599.8 618.7 476.0 613.5 36.6 35.2 45.4 39.1 36.4 36.3

FY15/16 FY16/17 FY17/18 FY18/19 FY2019 FY2020 FY15/16 FY16/17 FY17/18 FY18/19 FY2019 FY2020 FY15/16 FY16/17 FY17/18 FY18/19 FY2019 FY2020

Note:
1. FY15/16 refers to financial year from April 2015 to March 2016
2. FY16/17 refers to financial year from April 2016 to March 2017
3. FY17/18 refers to financial year from April 2017 to March 2018
4. FY18/19 refers to financial year from April 2018 to March 2019
5. FY2019 refers to financial period from April 2019 to December 2019
6. FY2020 refers to financial year from January 2020 to December 2020