Page 55 - Bank-Muamalat_Annual-Report-2023
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04
OUR BUSINESS
PERFORMANCE
Beyond profit, our
success is measured
High Performing by the impact of our
Organisation growth in digitalisation
and innovative Shariah
• Recorded double digit financing solutions while putting
growth of 17.7% customer satisfaction at the
heart of our operations.
• Achieved 9.35% ROE
It is a testament to Bank
• Enhanced digital services to ensure Muamalat’s commitment
customer satisfactions, especially to making Islamic financing
through improvements in the internet accessible to all Malaysians,
banking platform and mobile apps ensuring all can achieve
services 'Better lives, together'.
• Over 128,000 new to bank customers
for 2023 Dr. Mohd Izuwan bin Mahyudin
Head Shariah
For more information,
please refer to page 33
