Page 67 - Bank-Muamalat-AR2020

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Governance
Our Performance Sustainability Statement Our Governance Our Numbers Other Information

Islamic Estate Planning Strategies Moving Forward For Retail
Investment
Islamic Estate Planning has been a focus of Retail Investment during the year
to highlight the importance of having a wasiat, and we onboarded an additional • Provide an efficient digital-based
business partner to provide more choices to our customers. MyAngkasa and Awaris platform that satisfies customer
allow for digital registration with no additional costs for wasiat updates. This is experience
in line with our outlook towards digitalisation and providing affordable solutions • Maintain focus and further develop
to our customers. Total cases increased over 121% from the previous year to 631 gold as our “hero” product
cases reflecting an average of 53 cases a month as opposed to 32 cases a month in • Explore collaboration with other gold
FY2019.
vendors and suppliers to enhance
product offerings and expand the
Total Wasiat Cases
digital platform
65 96 133 468 87 67 0 21 285 652 32 54 • Develop online gold account
capabilities to cater to gold account
transfer, conversion from account
to physical and setting of periodic
purchases
• Embark on QR code capabilities for
M-Jannah’s new registration
• Create new innovative Islamic Wealth
ARB MyANGKASA As Salihin Awaris Total Cases Monthly products that meet customers’
Average Cases
FY2019 FY2020 needs while providing great value
proposition
• Provide easier and faster access
to Islamic Wealth Management
products through advancements in
internet and digital banking
• Reach out beyond our customer base
by providing a borderless digital
platform that is predisposed towards
the new generation of customers
• Maintain a strong Islamic identity
in line with the Bank’s values
and Maqasid Shariah principles of
preserving Religion, Life, Intellect,
Lineage, and Property