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                 Our Performance   Sustainability Statement  Our Governance    Our Numbers         Other Information
                                                            Governance













            RETAIL INVESTMENT                    Retail Investment offers a “one stop” complete Wealth Management ecosystem with
                                                 a comprehensive range of financial and non-financial solutions towards fulfilling its
                                                 mission to:
                                                 •  Provide  a  unique  proposition  to  satisfy  customers’  personal  and  financial  well
                     FOR FY2020,
                RETAIL INVESTMENT                 being.
                   CONTRIBUTED                   •  Maximise  stakeholders’  wealth  through  multiple  channels  of  distribution  and
                RM                                innovative product dynamics, in line with Maqasid Shariah.
                   24.75  MILLION                •  Establish trustworthy, professional and value-based advisory services that adhere
                 FEE-BASED INCOME                 to Shariah, Risk & Compliance parameters.
                TO OVERALL BANK’S                •  Improve quality  of  life  and preserve financial security  of  across generations.
                      REVENUE
                                                 •  Embark on value-based initiatives to create financial access to all levels of society.
                                                  For instance, online gold transactions at minimal entry point of RM10.

            In November 2020, the Bank, in a                       Invest in
            strategic approach to reclassify its                   Wealth Creation
            Wealth Management business, renamed                                      1          Invest in Wealth
            it as  Retail Investment.  This  change is             Focus is on building         Accumulation
            to differentiate itself from major wealth              wealth/establishing                            2
                                                                   an emergency fund/
            management players in the industry                     financing for purchase       Attention towards career
            and enable the Bank to re-brand its                    of a 1  home/launching       development and starting
                                                                       st
                                                                                                a family/upgrading career
            financial services offerings to the                    of a retirement plan         skills/improving earnings
            public. The Bank redefines investment                                               prospects/increasing
            to go beyond traditional offerings. In   Invest in Wealth                           takaful protection for the
            line with our goal to be the Premier   Purification                                 breadwinner/accelerating
                                                                                                retirement savings
            Holistic Islamic  Wealth  Management                   5
            Lifetime  Solutions  Provider,  the  Bank’s   Individual is at the    Islamic
                                                                                Wealth
            holistic and all-encompassing approach   active retirement stage     Management
            helps guide investments from the first   and looks towards         Lifecycle
                                                 spiritual needs and
            stage of wealth creation to the end,   purification of assets                       Invest in Wealth
                                                                                                Protection
            with the goal of finding everlasting                                                                  3
            barakah through wealth  distribution                                                Centers around the
            and purification.                                                                   individual’s peak earning
                                                                 Invest in Wealth               years as career prospects
                                                                                                level off. Emphasis shifts
                                                                 Distribution                   towards retirement planning
                                                                                    4           and preparation
                                                                 Individual is at the active/
                                                                 passive retirement stage,
                                                                 characterised by a conscious
                                                                 need to distribute the
                                                                 wealth assets to heirs and
                                                                 beneficiaries
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