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ANNUAL REPORT 2023
                                                                                         OUR BUSINESS PERFORMANCE



            COMMERCIAL

            BANKING






                 Revenue                 The Commercial Banking Division (CMBD) holds principal
                 RM103.4                 responsibility  for  managing  the  financing  needs  of  a  diverse
                                         clientele,   encompassing       state-owned       agencies,    commercial
                 million                 enterprises, and small and medium-sized enterprises (SMEs).
                 (48.8%   YoY)
                                         CMBD  provides  a  comprehensive  suite  of  financial  products  and
                                         services,  spanning  both  short-  and  long-term  financing  solutions
            such  as  working  capital,  project  funding,  and  trade  finance.  As  of  31  December  2023,
            CMBD oversaw a total asset portfolio valued at RM1,927 million, with 77% allocated
            to commercial financing clients and 23% to Retail SME financing clients.


            PERFORMANCE REVIEW                                     essential for a thriving economy. Financing for initiatives
                                                                   aimed at raising community standards of living witnessed a
            In FY2023,  the Bank’s  CMBD  targeted to  expand its  assets   28% increase, showcasing CMBD’s commitment  to societal
            and market share within a competitive banking landscape   impact.
            dominated by larger banks. The challenging market
            condition was marked by an increase in the Overnight Policy   CMBD’s ongoing collaboration with the Pahang State
            Rate (OPR) from 2.75% to 3% in May 2023. Within this   Government on Phase 2 of the Skim Pembiayaan Mikro
            environment, CMDB remained vigilant through proactive   Negeri  Pahang  (i-PUSH),  continued  to  be  popular,
            monitoring of its asset quality, prudently managing its   with  1,521  customers  onboarded  during  the  fiscal  year.
            credit  risks  in  its  financing  portfolios  and  maintaining  asset   This  micro-financing  scheme  is  aimed  at  providing  financial
            quality proactively, with a focus  on selectively  acquiring   support to underserved communities by empowering
            creditworthy customers. Through strategic initiatives, including   underserved individuals and businesses nationwide. This
            personalised approaches to attract and retain high-quality   commitment  to  financial  inclusion  is  driving  the  Bank’s
            clients, CMBD successfully broadened its customer base    pursuit of similar collaborations with other state governments.
            and met its growth targets.
                                                                   As CMBD looks ahead, its commitment to sustainability
            Financially,  CMBD  experienced  significant  revenue  growth     and long-term growth remains unwavering. The division
            in FY2023, attributed to a RM369 million increase in   will continue to monitor economic trends closely and adapt
            assets and a RM312 million rise in total deposits. Notably,    its  strategies  accordingly  to  navigate  evolving  market
            there was a 135% surge in the Managed Retail Funds (MRF)    conditions successfully.
            segment during the year. Deposit expansion was primarily
            driven by current accounts (CA) which brought in                          Financial Results
            RM170  million.  Profit  Before  Tax  (PBT)  for  FY2023  stood
            at RM25.9 million. PBT was hampered by the increase    Financing Income  Fee Income      PBT
                                                                   (RM’ million)    (RM’ million)    (RM’ million)
            in  provision  for  credit  loss  and  lower  profit  spread  due
            to competition.
                                                                       64.1   96.6      5.5     6.5      34.8    25.9
            CMBD’s commitment to sustainable impacts continued
            to be demonstrated by its increasing exposure to Triple
            Bottom Line (TBL) activities. Notably, outstanding exposure
                                                                           32.5             1.0
            to TBL activities rose by 17%, reaching RM1,567.9 million                                         (8.90)
            in  FY2023.  Of  this,  47.3%  was  allocated  to  SME  financing
            as  SMEs  play  a  significant  role  in  driving  economic  growth
            and development in Malaysia. They contribute to job creation,
            innovation, and productivity improvements, which are     2022    2023     2022    2023      2022   2023






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