Page 102 - Bank-Muamalat_Annual-Report-2023
P. 102

BANK MUAMALAT MALAYSIA BERHAD




          OUR PROGRESS AND
          OUTPUT IN SUSTAINABILITY









                      The Muamalat Ethics Line reporting channels:
                      Hotline: 03-26167111










                  How we
                                                               Receive whistleblower          BDO Malaysia
                   handle                      Start              disclosure via the           assesses the
              Whistleblowing
                                                                Muamalat Ethics Line            disclosure




                                                                                        No
                                                                            End                   Valid


                                                                                                Yes



                                     No                        BDO Malaysia* escalates the disclosure to the Chief
                         End                   Valid             Internal Auditor (CIA) and/or the Chairman of the
                                                                         Board Audit Committee (BAC)

                                             Yes

                                                                  The investigation       BDO Malaysia notifies
                             The CIA/Chairman of BAC             team conducts an           the outcome of the
                             instructs for investigation          investigation and          disclosure to the
                                                                  reports to BAC              whistleblower





                         *  BDO Malaysia is an independent third party engaged by the Bank
                           to manage the Muamalat Ethics Line.
                                                                                                  End















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