Page 68 - Bank-Muamalat-Annual-Report-2021

66 BANK MUAMALAT MALAYSIA BERHAD
ABOUT US OUR LEADERSHIP OUR STRATEGY OUR PERFORMANCE

TRANSACTION

BANKING

A holistic suite of Transaction Banking services in one single platform

With new age technological capabilities, our bank offers Cash Management and
Trade Finance platform for complete Payable & Receivable solution, advanced
Liquidity Management, and digitised Trade Finance processing on front end
Revenue platform offering 4-in-1 services with a single sign on.
RM45 million

• Robotic Process Automation
• Optical Character
Recognition (OCR)
• Intelligent Character
Recognition (ICR)
Contribution to
Bank's Total Funding
41.1% Digital Onboarding

• Robo Advisory Integrated • Soft Token
As part of Bank • Machine Transaction • Facial
Learning Chatbot Security System Recognition
Muamalat’s RISE26+ Banking
• Artificial Platform • Biometric
strategy, Transaction Intelligence Engine
and Digital Banking Digital Document

Division was formed Management System
in September 2021
to drive the digital
The Department is structured to focus on three business streams which will
transformation for the help the Bank to work towards its goals and achieve its strategic aims and
objectives.
Bank. Strategically,
Digital Banking • Sales & Client Management: Dynamically pursuing new business
opportunities while managing existing customers from Corporate and
Department provides Government sectors and also SMEs. It encompasses managing clients'
digital support across needs from initial technical advise, client servicing during onboarding, to
post-sales support.
businesses bank-wide
• Product & Channel Innovation: Constantly identifying new opportunities and
while Transaction innovating strategic tools for future products plans, together with integrated
Banking Department channels tailored to the product group in driving the Bank's digital agenda.
drives holistic and • Business Planning: Strategy formulation and implementation for the business
in supporting the Bank's vision and goals. This includes data analytics which
comprehensive working
translates raw information into actionable strategies and initiatives.
capital solutions
exclusively for non-retail
customers.