Page 28 - Bank-Muamalat-Annual-Report-2021

26 BANK MUAMALAT MALAYSIA BERHAD
ABOUT US OUR LEADERSHIP OUR STRATEGY OUR PERFORMANCE

PRESIDENT & CHIEF EXECUTIVE
OFFICER’S STATEMENT

autonomy over workplace commitments
from remote locations. Skills and capabilities
training sessions have also been offered
through e-learning and e-training that can
be assessed from any location at anytime.
In addition, employees now benefit from
a structured career development plan
framework and various apprenticeship
programmes introduced in 2021.

RM256.6 More information in the SOCIAL section of our
Sustainability Statement from pages 95 to 98
million To ensure ongoing compliance to requirements
Pre-tax profit set by Regulators, the Bank continuously
To assist Customers during the pandemic, the
Bank offered a six-month payment moratorium reviews and enhances compliance and
in FY2021 to small and medium enterprises risk management practices. These include
(“SMEs”), in line with national efforts to buoy monitoring tools, systems and processes
the domestic economy. towards effective compliance delivery, risk
management and governance.
Catalysed by the need to prioritise safety and
0.83% convenience during the pandemic, the Bank Value-based intermediation and sustainability
Gross impaired also introduced more online services and elements have also been integrated in
the Bank's credit scorecard and business
financing ratio focused on improving the existing internet
banking platform and mobile apps services. In strategy, as part of our commitment to Bank
Negara Malaysia’s (“BNM”) value-based
November 2021, the Online Deposits Account
intermediation principles. As at 31 December
(“ODA”) application was introduced through
2021, 31% of the Bank's new disbursement
the Muamalat Application Platform (“MAP”)
for retail financing for the year is classified
to enable customers to open accounts
under value-based financing.
without being physically present at the Bank's
branches.
More information in Responsible Financing on
7.5% For our Employees, Bank Muamalat page 86 and Ethics and Integrity on page 88
Annual increase of total prioritised their safety and health during
deposits the pandemic through the provision of free As an Islamic financial institution, giving back
to the Community is an intrinsic role of the
vaccines and booster shots for those who had
Bank. During the year, the Bank collaborated
not completed their vaccination. To support
and engaged with various state religious
flexible work arrangements during the year,
councils and government agencies. Our
a new cloud-based human resources system
investment in the community has grown
called MyHR was established to provide a
through the expansion of the Jariah Fund,
user friendly platform that allows all
a welfare crowdfunding platform that has
employees to access and manage their
launched 16 programmes under the pillars
training progression as well as other details
of education, economic empowerment and
like payroll information, benefits and leave
healthcare. Through our Wakaf Muamalat,
entitlements. This gives employees greater