Page 25 - Bank-Muamalat-Annual-Report-2021

ANNUAL REPORT 2021 23
SUSTAINABILITY STATEMENT OUR GOVERNANCE OUR NUMBERS OTHER INFORMATION

A significant step up has been the of all stakeholders. We intend to embed a transformative culture by aligning
implementation of the Integrity and and optimising our resources in people, processes and technology to
Governance Unit as a dedicated function to strengthen service delivery gaps and step up operational excellence.
oversee the Bank’s overall anti-corruption
At the core of this transformation journey are our employees. To become a
efforts and enhance integrity as well as
high performing organisation, talent management and leadership development
promote good workplace conduct.
initiatives will continue to be implemented to enhance workforce productivity
The Journey Ahead and capability in this new banking landscape.
After weathering the pandemic on a strong
GRATITUDE & APPRECIATION
footing, Bank Muamalat anticipates a better
performance for 2022, arising from the
The commendable growth we achieved amidst a challenging year was made
positive momentum in 2021 and coupled with
possible by the efforts and commitment from the Board members, the
enhanced digital and technology capabilities.
management and the staff. Working towards a better tomorrow, they displayed
However, the past year has underscored the
sterling teamwork in the face of prolonged hardship and tough competition. It is
importance of being ready to respond swiftly
a testament that we are indeed one team with one direction, with the capability
and effectively to emerging risks.
to drive positive change in the Islamic banking industry landscape.
In tandem with the new market developments
On behalf of the Board, I would like to thank the government and Bank Negara
and trends, revisions to the Bank’s 5-Year
Malaysia (“BNM”) for their continued commitment and collaborative efforts in
Strategic Plan has been made to stay relevant
instilling sustainable, value-based drivers within the industry. Our appreciation
and competitive in the industry. Building
also extends to our stakeholders, customers, associates and partners,
on the foundation of RISE24, the RISE26+
with whom we have forged a resilient ecosystem through mutual gains.
strategy plan has been formulated and will be
executed from year 2022 until 2026. There were several changes in our Board's composition during the year.
En Ghazali Haji Darman, who has served the Board since January 2017,
Through RISE26+ the way forward will
retired. We have since welcomed two new members, En Mohd Razlan
continue to encompass a commitment to
Mohamed and Puan Roshidah Abdullah who joined as new independent
deliver sustainable shareholder’s return;
non-executive directors on 1 September 2021. They bring vast expertise and
enhance customer experience; ensure
fresh perspectives for progressive growth.
adequate risk, compliance and governance
practices; future proof the business; cultivate Finally, my appreciation goes out to members of the Board for their invaluable
high performance; and drive sustainability. support and counsel, as well as to the PCEO, Senior Management and staff
of Bank Muamalat, for their exemplary hard work and team spirit in ensuring
Aligned to these strategic objectives, the
sustainable growth for all our stakeholders.
Board’s priorities for FY2022 are centered on
business growth and transformation. While
risk, compliance and governance issues
will continue to be a priority to enhance Thank you.
the Bank’s overall operating condition, we
will be driving business profit by raising the
bar for better performance to improve the Tan Sri Tajuddin Atan
Bank's bottom line and top line numbers. Chairman
Stepping out of our comfort zone, we seek to
drive performance and push the boundaries
through innovation to meet the current needs