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                 Our Performance   Sustainability Statement  Our Governance    Our Numbers         Other Information
                                                            Governance













       We strive to manage our risks by thoroughly understanding the positions and concerns of our stakeholders in determining issues
       that are material to the business. Here, we outline the principal risks within our operating environment and define the ways in
       which they could affect Bank Muamalat as well as key developments of those risks for FY2020.










 Credit Risk  Market Risk  Rate of Return Risk  Liquidity Risk  Operational Risk  Shariah Non-Compliance    Technology and  Cybersecurity   Strategic Risk  Reputational Risk
                               Risk
                                                     Risk
 The risk of financial loss if a   The risk of losses in on- and off-  The risk of variability of assets and  The risk of inability  to fund any   The risk of loss resulting   The risk that arises from   Risk arising from failure of IT   The risk of unexpected   The risk of loss arising
 customer or counterparty fails   balance sheet positions resulting   liabilities arising from volatility of   obligation on time as they fall   from inadequate or failed   failure to comply with the   systems, applications, platforms   adverse developments in the   from negative perception
 to meet its obligations.  It is the   from movements in market rates,   market benchmark rates, impacting  due, whether due to increase in   internal processes, people   Shariah rules and principles   or infrastructure, which   Bank’s performance stemming   of the Banks’s image
 primary source of risk to the Bank.  foreign exchange rates, equity and   portfolios both in the trading and   asset or demand for funds from   and system or from various   as determined by the Shariah   could result in financial loss,   from fundamental strategic   by conduct or business
 commodity prices, which may   banking  books. Such changes may   depositors. This ability  has a   external events. The effect may  Committee (“SC”) of the   disruptions to the technical   and business decisions and   practice which adversely
 This risk may impact the Bank’s   adversely impact earnings and   adversely affect both earnings and   serious implication on reputation   extend beyond financial losses   Bank and relevant Shariah   infrastructure and operations, or  their execution.  impact profitability,
 profitability, liquidity, asset quality   capital positions.  economic value.  and continued existence.  and may result in legal and   regulatory councils or   reputational harm.   operations or shareholder
 and reputation.  reputational risk impacts.  committees.  Cybersecurity  risk is the   The risk may present  impacts to   value.
 The risk may present  an impact on   The Bank’s capital, liquidity and   The risk could impact the Bank’s   probability  of exposure or loss   the Bank’s profitability, capital
 the Bank’s profitability, liquidity and   profitability may be impacted by the   capital, liquidity, profitability, liquidity   This risk could also create  an   This risk creates  regulatory,   resulting from a  cyber attack   and reputation.  The Bank’s reputation,
 capital.  risk.  and reputation.  impact on the Bank’s profitability   profitability and reputation   or  data breach.  liquidity, capital and
       and ability to meet regulatory   impacts.                                                    profitability may be impacted
       requirements  as well as disrupt              This risk could impact the Bank’s              by this risk.
       the Bank’s business.                          profitability, disrupt the Bank’s
                                                     business  and have reputation
                                                     impacts.
 •   Enhance  key  risk  indicators  to   •   Develop  hedging  strategies   •   Develop  hedging  strategies   •   Enhance  liquidity limits  and   •   Enhance  monitoring  of  key   •  Ongoing  Shariah  review  •   Establish  and  operationalise   •   Ongoing  review,   •   Ongoing  monitoring  of
 monitor emerging credit risk and   against adverse price movements  against adverse price movements  strategy to manage and optimise   risk indicators to better  track  •   Continuous  monitoring &   Technology Risk Management   enhancement and   Bank’s risk rating
 provide early warning signals  •   Enhance  monitoring  in  market   •   Enhance  monitoring in market   liquidity position  risk exposures and provide   reporting of Shariah     Framework (“TRMF”) and   monitoring of the business   •   Perform  competitive
 •   Ongoing  review,  enhancements   risk limits  risk limits  •   Enhance  monitoring  of  key  risk   early warning signals   non-compliances  Cyber Resilience Framework   strategies, risk appetite and   analysis on industry and
 and monitoring of risk appetite.  •   Enhance  monitoring  of  key  risk   •   Enhance  monitoring of  key  risk   indicators to better  track risk   •   Ongoing  review  and   •   Enhance  monitoring and   (“CRF”)  capital planning process  market benchmark
 •   Enhance  and  tighten  risk   indicators to better  track risk   indicators to better  track risk   exposures and provide early   validation of operational risk   tracking of shariah non-  •   Develop  and  execute  IT   •   Conduct  periodic  stress   •   Conduct  periodic  stress
 acceptance criteria  exposures and provide early   exposures and provide early   warning signals  tools, i.e. Risk & Control   compliance risk exposures   strategies in alignment with   testing and scenario   testing and scenario
 •   Periodic  review  on  credit   warning signals  warning signals  •   Enhance  Liquidity   Self-Assessment (“RCSA”),   via   risk tools, i.e. Key   business requirements and   analysis  analysis

 ratings/scoring  •   Diversification in pricing strategy  • Diversification in pricing strategy  Contingency Funding Plan to   Key Risk Indicators (“KRI”)   Risk Indicators, Risk   adherence to BNM’s Risk   •   Build  and  protect
 •   Ongoing  monitoring  on   •   Conduct  periodic  stress  testing   •   Conduct  periodic  stress  testing   manage  liquidity crisis  and Incident Management &   Control Self-Assessment   Management in Technology   goodwill
         Data Collection (“IMDC”)
 collaterals, guarantees and risk   and scenario analysis  and scenario analysis  •   Ongoing  monitoring  of  liquidity   and Incident Management   (“RMiT”) policy
 limits  •   Enhance  risk  strategies  and   crisis early warning signals   •   Ongoing  management  of   and Data Collection.   •   Monitor  technology  and  cyber
 •   Conduct  periodic  stress  testing   monitoring in Asset and   • Diversification in pricing strategy  bank-wide operational risks   •   Conduct  periodic  stress   security risks and strategise
         and monitoring of risk
 and scenario analysis   Liabilities Management   •   Conduct  periodic  stress testing   ratings  testing and scenario   key initiatives and capabilities
 •   Diversify  into  new  market   and scenario analysis  •   Ongoing  management  of   analysis  that improves the overall
 segments for consumer financing  business continuity strategy   technology and cyber posture
 •   Streamline  and  enhance  credit   and plan     •   Improve  cyber  resilience
 risk policies  •   Ongoing  management  and           maturity level and ensure
         monitoring of outsourcing                     sustainability of cyber security
                                                       controls
         arrangements and mitigation
         strategy
       •   Conduct  periodic  stress
         testing and scenario analysis
 •  Ethics  &  Integrity  •  Ethics  &  Integrity  •  Ethics  &  Integrity  •  Ethics  &  Integrity  •  Ethics  &  Integrity  •  Ethics  &  Integrity  •  Ethics  &  Integrity   •  Ethics  &  Integrity  •  Ethics  &  Integrity
 •  Economic Performance  •  Economic Performance  •  Economic Performance  •  Economic Performance  •  Economic Performance  •  Economic Performance  •  Economic Performance  •  Economic Performance  •  Economic Performance
 •   Entrepreneur  Development  &   •  Financial  Inclusion  •  Financial  Inclusion  •  Financial  Inclusion  •  Procurement  Practices  •  Customer  Experience  •  Financial  Inclusion  •  Customer  Experience  •  Customer  Experience
 Responsible Financing  •  Digital  Banking  •  Digital  Banking  •  Training  &  Education  •  Financial  Inclusion  •  Customer  Experience  •  Financial  Inclusion  •  Financial  Inclusion
 •  Customer  Experience  •  Customer  Experience    •  Digital  Banking     •  Digital  Banking    •  Community  Development
 •  Financial  Inclusion  •  Financial  Inclusion                                                   •  Employment
 •  Digital  Banking  •  Digital  Banking                                                           •  Training  &  Education
                                                                                                    •   Diversity  &  Equal
                                                                                                      Opportunity
                                                                                                    •  Procurement  Practices
                                                                                                    •  Digital  Banking
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