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Governance
Our Performance Sustainability Statement Our Governance Our Numbers Other Information

What it Means to the Bank Discussed in

Diversity • Ensuring diversity within the Bank to gain access to • AR: Business Model
and Equal a larger pool of potential candidates and also create • AR: Stakeholder Engagement
Opportunity an environment of equality and social stability which • SR: Employment
subsequently supports economic development
• SR: Diversity & Equal
• Ensure employees are treated equally and given fair Opportunity
treatment based on individual merit
• Protect employees from comments or actions of
discrimination and harassment on the grounds of race,
colour, sex, religion and political opinion

Training & • Improve human capital through education and • AR: Delivering Our Strategy
Education information dissemination • SR: Employment
• Ensure ability to perform by attaining a required level • SR: Training & Education
of knowledge or skill
• Expand the knowledge base of employees towards better
organisational development

Employment • Covers the Bank’s approach to hiring, recruitment, • AR: Business Model
retention and related practices, as well as: • SR: Employment
• Ensuring the wellbeing of employees • SR: Training & Education
• Providing rewards and recognition based on merit and • SR: Diversity & Equal
contribution Opportunity
• Improve the Bank’s ability to attract and retain talent

Financial • Creating effective touchpoints to communicate with • SR: Financial Inclusion
Inclusion customers, potential customers and businesses and • SR: Community Development
provide access to useful and affordable products.

Note : Annual Report (“AR”) and Sustainability Report (“SR”)