Page 43 - Bank-Muamalat-AR2020

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Governance
Our Performance Sustainability Statement Our Governance Our Numbers Other Information

The following provides information on our material matters, how we have responded to the matters, the relevant stakeholders
impacted and the sections in this Report which disclose our response to the matters:

What it Means to the Bank Discussed in

Ethics and • Compliance with all applicable laws and regulations by • AR: Stakeholder Engagement
Integrity BNM, CCM and other relevant local authorities; IFSA, • AR: Delivering our Strategy
AMLA, PDPA etc
• SR: Procurement Practices
• Compliance with the capital adequacy and liquidity • SR: Ethics & Integrity
guidelines as stipulated by Basel III
• Value Based Banking practices that are aligned with VBI
principles
• Enshrining a commitment of ethical conduct and
behaviour throughout the organisation, from directors
to officers

Economic • Ensuring the Bank’s strategic direction, operational • AR: Segmental Performance
Performance activities and business create direct economic value to • AR: Business Model
the society; and are aligned to Malaysia’s Economic Plan
• SR: Responsible Financing
• SR: Entrepreneur Development
• SR: Economic Performance
Entrepreneur • Strategy, initiatives and efforts to help the underserved • AR: Business Model
Development segments that drive the economy (i.e SMEs, MSMEs, • AR: Stakeholder Engagement
& Responsible Entrepreneurs) • AR: Delivering our Strategy
Financing • Financing that satisfies the ESG criteria
• AR: Segmental Performance
• Financing that do not support unethical activity
• SR: Responsible Financing
• SR: Entrepreneur Development
• SR: Economic Performance

Procurement • Covers the practice of buying goods and services; • AR: Stakeholder Engagement
Practices including processing of a demand, receipt and payment • SR: Procurement Practices
approval
• SR: Ethics & Integrity
• Ensuring a stable, fair and sustained supply chain
through SOP, initiatives, evaluation criteria and vendor
on-boarding process
• Efforts in social procurement to ensure future vendors/
Bank’s supply chain will not abuse local and international
human rights