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Our Performance Sustainability Statement Governance Our Numbers Other Information
51. SEGMENT INFOrMATION
(a) Business segments
The Bank is organised into three (3) major business segments:
(i) Business banking - this segment comprises the full range of products and services offered to business customers in
the region, ranging from large corporates and the public sector and also commercial enterprises. The products and
services offered include long-term financing such as project financing, short-term credit (e.g Muamalat Cashline and
trade financing), and fee-based services (e.g cash management).
(ii) Consumer banking - this segment comprises the full range of products and services offered to individual customers
in Malaysia, including savings accounts, current accounts, fixed term accounts, remittance services, internet banking
services, cash management services, consumer financing such as mortgage financing, personal financing, hire
purchases financing, micro financing, wealth management and bancatakaful products.
(iii) Treasury and investment banking - this segment comprises the full range of products and services relating to
treasury activities and services, including foreign exchange, money market, derivatives and trading of capital
market securities.
Investment banking focuses on business needs of mainly large corporate customers and financial institutions,
which include corporate advisory services, bond issuances, Initial Public Offerings (“IPOs”) and debt restructuring
advisory services. It also explores investment opportunities via private equity investments for the Bank.
Other business segments include rental services, none of which is of sufficient size to be reported separately.
Treasury
and
Business Consumer investment
Group banking banking banking Others Total
31 December 2020 rM’000 rM’000 rM’000 rM’000 rM’000
Revenue 296,354 604,788 248,816 21,442 1,171,400
Total income 170,241 344,133 107,423 123,465 745,263
(Allowance for)/writeback of
impairment on financing (16,212) (63,857) - - (80,069)
Allowance for impairment
losses on investments - - (36) - (36)
Writeback of/(allowance for)
impairment losses on
other financial assets, net - - 313 (689) (376)
Other expenses - - - (18,814) (18,814)
Total net income 154,029 280,276 107,700 103,962 645,968
Total overhead expenses (471,200)
Profit before zakat
and taxation 174,768
Zakat (3,352)
Taxation 1,441
Profit for the year 172,857