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                 Our Performance   Sustainability Statement  Governance        Our Numbers         Other Information














            8(a).  IMPAIrED FINANCING (CONT’D.)
                 (i)   Movements in the impaired financing (cont’d.)

                     As at 31 December 2019
                                                                                                 Group          Bank
                                                                                                 rM’000        rM’000


                     At 1 April 2019                                                            221,216       221,216
                     Classified as impaired during the year                                     235,837        235,837
                     Reclassified as performing during the year                                 (123,108)     (123,108)
                     Recovered during the year                                                   (63,943)      (63,943)
                     Written off during the year                                                 (60,836)      (60,836)

                     Gross impaired financing                                                   209,166        209,166
                     Less: Stage 3 - Lifetime ECL credit impaired                                (86,734)      (86,734)

                     Net impaired financing                                                     122,432        122,432

                     Calculation ratio of impaired financing:

                     Gross financing of customers                                             15,965,391     15,961,496
                     Less: Stage 3 - Lifetime ECL credit impaired                                (86,734)      (86,734)

                     Net financing of customers                                               15,878,657     15,874,762

                     Ratio of gross impaired financing to total financing                        1.31%         1.31%


                     Net impaired financing ratio                                                0.77%         0.77%

                 (ii)  Impaired financing by geographical area

                                                                                                 Group and Bank
                                                                                           31 December    31 December
                                                                                                   2020          2019
                                                                                                 rM’000        rM’000


                     Domestic                                                                   194,711        209,166
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