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232    BANK MUAMALAT MALAYSIA BERHAD                   About Us           Our Leadership       Our Strategy
            ANNUAL REPORT FY2020


          Notes to the fiNaNcial statemeNts
          31 December 2020 (16 JamaDil awal 1442h)







                              Total   rM’000   31,230    -     17,003    -     14,147    -     79    -    79   -     -    -    54.44%  -   45.30%  -  0.25%  -   100.00%   -     Total   rM’000   1,475,122    -     1,474,577    -     544    -     544    -     -    -    99.96%  -   -    -    0.04%  -   100.00%  -

                        Non-retail customers as at 31 December 2020   Corporates   Stage 2  Stage 1   Stage 2   rM’000  rM’000  rM’000   -     424     -     -     -     344     -     79     -     79     -     -     -    0.00%   -  81.28%   -    18.72%    -    100.00%   Non-retail customers as at 31 December 2020   Corporates   Stage 2  Stage 1   Stage 2   rM’000  rM’000  rM’000   1,458,269     344     1,457,724     344     544     -     544     -     -     -    99.96%  100.00%   -     -    0
















                      Financing of customers:  SMEs    Total   Stage 1         rM’000  rM’000   30,806     8,379,496     17,003     7,551,227     13,803     645,683     -     182,585     -     5,488     -     27,784    55.19%   90.12%   44.81%  7.71%  -   2.18%   100.00%   100.00%   Financing of customers:  SMEs    Total   Stage 1         rM’000  rM’000   16,509     679,186     16,509     660,437     -     18,749     -     18,627     -     123     -    100.00%  97.24%   -     -     -     -








                        retail customers as at 31 December 2020    Personal    Others    financing         rM’000  rM’000   483,518     3,189,477     398,993     3,099,497     70,433     47,848     14,091     42,131     13,821     28,483     270     13,648    82.52%  97.18%  14.57%  1.50%  2.91%  1.32%  100.00%  100.00% PAyMENT ASSISTANCE (Targeted Payment Assistance/Enhanced Targeted Payment Assistance)  retail customers as at 31 December 2020    Personal    Others    financing         rM’0


               Disclosure for COvID-19 customer relief and support measures
           ExPOSurES TO COvID-19 IMPACTED FINANCING (CONT’D.)





                   AuTOMATIC SIx-MONTh MOrATOrIuM



                             hire   purchase    receivables      rM’000   464,165     430,998     25,271     7,897     6,418     1,478    92.85%  5.44%  1.70%  100.00%  hire      purchase    receivables      rM’000   26,621     26,599    123    99.92%   -    0.08%  100.00%
                            home   financing   rM’000   4,242,336     3,621,739     502,131     118,466     106,078      12,388    85.37%  11.84%  2.79%  100.00%  home   financing   rM’000   526,634     511,057     15,576    15,454    97.04%  2.96%  100.00%






                                      Total payment moratoriums   Resumed payments  Extended and paying as per    revised schedules   Missed payments   As a percentage of total:  Resumed payments  Extended and paying as per    revised schedules   Missed payments   Total payment moratoriums   Resumed payments   Missed payments   As a percentage of total:  Resumed payments  Extended and repaying as per    revised schedules   Missed payments







                                                 Delinquent   Impaired                             Delinquent  Impaired


               (ii)
           8(b).
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