Page 31 - Bank-Muamalat_Annual-Report-2023

ANNUAL REPORT 2023
MESSAGE FROM LEADERSHIP

Customer outreach is key in ensuring ACKNOWLEDGEMENTS
our services are accessible to all
customers, in line with our aspiration Our performance in FY2023 celebrates resilience, innovation, and commitment
under the RISE26+ initiative to enable to creating value for all stakeholders. This wonderful mission embraces the
Islamic banking for all. Customer Prophet’s concern of helping others as enshrined in the hadith:
experience will continue to be
enhanced through innovation and
digital transformation. This inclusive "A Muslim is a brother of another Muslim, so he should not oppress him,
approach will help us reach a broader nor should he hand him over to an oppressor. Whoever fulfilled the needs of
his brother, Allah will fulfill his needs; whoever brought his (Muslim) brother
customer base and meet diverse
out of a discomfort, Allah will bring him out of the discomforts of the Day of
financial needs of the customers.
Resurrection, and whoever screened a Muslim, Allah will screen him on the
Focusing on sustainable returns, Day of Resurrection ."
we aim to prioritise long-term returns
[Sahih Al-Bukhari 2442]
for our shareholders and stakeholders,
ensuring that our growth strategies
align with broader economic and Once again, I commend the dedication and teamwork exhibited by our board,
sustainability goals. This will be management and employees in delivering on this mission while navigating
supported by robust risk management challenges and achieving new milestones.
practices and risk mitigation processes
across all business lines to navigate The Board and I extend our steadfast gratitude for the investments made by
uncertainties and protect our financial the Malaysian government and regulatory authorities in growing opportunities
health. To maintain stability and for the Islamic finance industry. The Bank’s positive evolution and growth over
resilient growth, we aim to reduce the the years must be credited to the support and constant guidance from BNM and
impact of over-concentration in any our Shariah committee.
single sector by strategically balancing
In conclusion, I also extend my gratitude to all stakeholders, particularly our
our retail and non-retail portfolios.
customers, for your continued trust and support. Towards becoming the strongest
This strategic allocation will enable
Islamic financial bank, we intend to strive for further distinction in all fronts of
us to optimise our portfolio performance
performance.
and capitalise on market opportunities.
As we embrace new opportunities and challenges in the coming year, let us remain
Furthering our digital banking strategy,
committed to excellence, transparency, and accountability. I look forward to future
we will seek strategic partnerships to
milestones achieved upon the unwavering commitment and resilience of our
enhance our digital offerings.
employees, and the trust of our stakeholders.
Thank you for your unwavering support and dedication. May Allah SWT bless us
with compassion and guide us towards uplifting more Malaysians in the coming
year.
Wabillahi taufiq walhidayah wassalamu’alaikum wa rahmatullahi wa barakatuh

To Allah we surrender

TAN SRI TAJUDDIN ATAN, FCB
Chairman

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