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ANNUAL REPORT 2023
SUSTAINABILITY STATEMENT
What is Our Approach? What Did We Achieve?
Our approach to sustainability is comprehensive and In 2023, we achieved substantial cost savings totaling over
multifaceted, focusing on reducing energy consumption, RM6 million through various initiatives such as:
optimising resource usage, and implementing cost-saving
measures. We have adopted new technologies and Bank-wide SDWAN Implementation: RM2.9 million
practices that minimise environmental impact while • Enhanced network management efficiency across the
promoting efficiency and savings. These initiatives include: organisation.
Replacing conventional fluorescent lighting with energy- Additional Managed Services - TM Vos: RM1 million
efficient LED bulbs across all branches.
• Expanded managed services for streamlined operations.
Implementing a bank-wide Software-Defined Wide Area
Network (SDWAN) for efficient network management. Saving on Rental Premises & Negotiation: RM747K
Expanding managed services to streamline operations. • Optimised real estate expenses through strategic
Optimising real estate expenses through strategic negotiations.
negotiations.
HRDC Fund Utilisation on Training: RM216K
Utilising HRDC funds for employee training to enhance • Invested in employee training to boost skills and
skills and productivity.
productivity.
Deploying Robotic Process Automation (RPA) to automate
manual tasks and reduce energy consumption. RPA Phase 1 & Pilot: RM253K
Upgrading RAM and SSD in existing laptops to reduce • Reduced energy consumption by automating
electronic waste and energy consumption. manual tasks, minimising energy-intensive work and
optimising resource usage. Bots also run tasks during
What Did We Do? low-demand energy periods, further increasing the
energy saved.
The Green Way Forward: In our ongoing efforts to
promote sustainability, we have replaced conventional Cost Saving from Upgrading RAM & SSD: RM1.2 million
fluorescent lighting bulbs with LED bulbs in all our
branches. This change is significant as traditional • Improved system efficiency by upgrading RAM and
fluorescent bulbs contain harmful materials such as SSD, leading to reduced energy consumption. This also
mercury, which pose environmental risks. In contrast, minimised electronic waste by extending the lifespan
LED lights are free from toxic materials, are 100 percent of existing laptops, thereby promoting sustainability
recyclable, and have a longer operational lifespan. by reducing e-waste.
This initiative not only reduces our carbon footprint but Digital Document Management System (DDMS):
also contributes to significant material and production RM140K
savings.
• Significantly reduced paper usage, promoting efficient
Energy Usage: We continually monitor and manage our resource management, digitalising the policy vetting
energy consumption to identify areas for improvement. and approval process and ensuring compliance with
Here are the key statistics for our energy usage:
governance standards.
• Both HQ & Branches:
Through these initiatives, Bank Muamalat continues to
2023 2022 demonstrate its commitment to environmental stewardship,
operational efficiency, and cost-effectiveness, setting a
Electricity: 8,266,903.36 kWh 8,166,063 kWh
benchmark for sustainable practices in the banking industry.
Water: 144,276.94 m³ 141,156 m³
Petrol: 445,292.01 litres 388,495.19 litres
Diesel: 22,773.14 litres 19,403.59 litres
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