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148    BANK MUAMALAT MALAYSIA BERHAD                   About Us           Our Leadership       Our Strategy
                                                            About Us
            ANNUAL REPORT FY2020

          STATEMENT ON RISK MANAGEMENT AND

          INTERNAL CONTROL







          Shariah non-compliance risk is defined as the risk that arises   The effects and aftermath of the COVID-19 pandemic have
          from failure to comply with the Shariah rules and principles   resulted in:
          as determined by the Shariah Committee (“SC”) of Bank
          Muamalat and other relevant Shariah regulatory  councils or   •   Increase  in  customer  interaction  via  digital  platforms  –
          committees.                                             primary option for carrying out transactions. Increased
                                                                  reliance on digital channels.
          RMD’s Shariah risk management function plays an important
          role in the Bank’s integrated risk management framework   •   Increased  adoption  of  digital  solutions  which  has  put
          and is aligned with the principles outlined in the BNM’s   tremendous pressure on technology infrastructure and
          Policy Document on Shariah Governance.                  resources.
          The main responsibilities include formulation of policies   •   Disruption  in  the  activity  of  key  job  functions  which
          and guidelines on Shariah risk management and executing   require technology and systems that are only available
          the required governance and oversight processes. These   on-premise which may impact employee productivity
          include the approaches for identification and assessment   •   Remote  working  conditions  and  adoption  of  digital
          of Shariah non-compliance risks in business activities,   channels have expanded the attack surface of banks’ IT
          products and services, and assessment of the effectiveness of   network with cyber threats trying to exploit any remote
          existing  controls and mitigation plan. The unit also performs   access weaknesses.
          assessment of products, services and operating procedures
          from Shariah risk perspective and conducts training and   Technology risk refers to risk arising from the use of
          awareness programmes on Shariah risk to promote a Shariah   information technology. These risks arise from failure of
          compliance risk culture.                              IT systems, applications, platforms or infrastructure which
                                                                could result in financial loss, disruptions to the technical
          The synergy within all other Shariah Risk organs continued   infrastructure and operations, or reputational harm to a
          to be enhanced during the year to effectively manage   bank. Cybersecurity risk is the probability of exposure or loss
          Shariah  non-compliance  risk.  Two  (2)  main  enhancements   resulting from a  cyber attack or  data breach  to a bank.
          made during the year were to include Shariah Risk key  risk
          indicators (“KRIs”) as part of the bank-wide KRIs and to   The Bank is committed to ensure that the BNM’s Risk
          perform periodic Shariah risk profiling to increase robustness   Management in Technology (“RMiT”) Guideline is adhered
          in tracking of Shariah risk exposures across  the Bank and its   to. During the year, the establishment and operationalisation
          subsidiaries.                                         of Technology Risk Management Framework and Cyber
                                                                Resilience Framework for the Bank has helped to drive
          Technology and Cyber Risk Management
                                                                a practical and consistent operating model across all IT
          Technology enables virtually every activity in a bank   domains to identify, manage, and address risks. Other
          and consumes a huge portion of capital investments and   initiatives  include the aim  to  improve  its  cyber resilience
          operational expenses. A bank’s performance depends on   maturity level and ensure sustainability  of its cyber security
          the reliability and security of its technology. The changing   controls posture.
          technology  landscape requires  banks to  make  strategic
          decisions on which technologies to adopt, and which to
          avoid. Banks face risk from misalignment between business
          and IT  strategies,  management  decisions  that  increase the
          cost and complexity of the IT environment, and insufficient
          capabilities.
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