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                 Our Performance   Sustainability Statement  Governance        Our Numbers         Other Information














            29.   INCOME DErIvED FrOM INvESTMENT OF ShArEhOLDErS’ FuNDS (CONT’D.)
                 (b)   The Group and the Bank also received Special Relief Fund (“SRF”) and Penjana Tourism  Facility (“PTF”) from the
                     Government for the purpose of financing to SMEs at below market/concession rates. The financing by the Group and
                     the Bank is  to provide  support for  SMEs  in  sustaining business  operations,  safeguard  jobs  and  encourage  domestic
                     investments during the COVID-19 pandemic.

                     The fair value gain arising from the placement of funds under the SRF and PTF that are recognised in the profit or
                     loss, amounting to RM8,858,944 for the Group and the Bank, are applied to address the financial and accounting impact
                     incurred by the Group and the Bank for COVID-19 related relief measures.


            30.   ALLOwANCE FOr/(wrITE-BACk OF) IMPAIrMENT ON FINANCING
                                                                                                  Group and Bank
                                                                                           31 December    31 December
                                                                                                   2020          2019
                                                                                                 rM’000        rM’000

                 Allowance for/(write-back of) impairment losses on financing of customer:
                   - individual allowance made                                                   22,562         7,431
                   - individual allowance written back                                            (2,794)      (6,253)
                   - collective allowance made                                                  186,386        163,903
                   - collective allowance written back                                          (106,512)     (113,157)
                 Impaired financing written off                                                   4,680         2,687
                 Impaired financing recovered                                                    (24,255)      (33,024)

                                                                                                 80,067        21,587



            31.   ALLOwANCE FOr/(wrITE-BACk OF) IMPAIrMENT LOSSES ON FINANCIAL INvESTMENTS, NET
                                                                          Group                        Bank
                                                               31 December    31 December    31 December    31 December
                                                                      2020          2019           2020          2019
                                                                     rM’000        rM’000        rM’000        rM’000


                 Impairment written back on investment
                   in subsidiary                                         -             -              -          (600)
                 (Write-back of)/allowance for impairment losses
                   on debt instruments at FVOCI                       1,212         3,339         1,212         3,339
                 Allowance for/(write-back of) impairment losses
                   on debt instruments at amortised cost             (1,176)         (273)        (1,176)        (273)
                                                                        36          3,066           36          2,466
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