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                                                            Governance
                 Our Performance   Sustainability Statement  Our Governance    Our Numbers         Other Information













            MEETINGS AND ACCESS TO INFORMATION                     utilisation, social media usages and cyber security); and
                                                                   new items from relevant Acts, regulatory requirements and
            Directors are given due notice of the proposed meetings,   Guidelines amongst others, the Adequate  Procedures in
            allowing Directors to lock in their timings, and for   relation to Corporate Liability sub-Section to subsection (5)
            advance planning. The detailed Agendas and the detailed    of Section 17A, Malaysian Anti-Corruption Commission
            Board/Committee meeting materials were shared and      (“MACC”) Act 2009.
            uploaded electronically prior to Board/Board Committees
            meetings.                                              The  Bank has  zero  tolerance  for  any conduct  that constitutes
                                                                   a wrongdoing or malpractice  which may include  any breach
                                                                   of ethics as described in the CoBC, conflict of interests,
               Working in the new normal requires                  bribery and corruption, anti-money laundering/combating
               agility in adopting digital channels and            the financing terrorism, and/or any fraudulent act as may be
               technology. These were implemented                  described in the Bank’s Anti Bribery  Code system and other
               successfully during the year. Directors             relevant documents.
               participated in Board and Committee                 In light of the requirements stipulated under the BNM PD on
               meetings via virtual platforms such as              CG and the Companies Act 2016, the Bank’s Whistleblowing
               Zoom or Teams during the MCO. Minutes               Policy,  established  by the Board  provides  a  secure  reporting
               of meetings, together with a summary                avenue via the Ethics Hotline for employees and third parties,
               of the action items were circulated to all          who have knowledge or are aware of any improper conduct
                                                                   or unethical behaviour including suspected fraud, bribery,
               members of the Board prior to meetings.             corruption and criminal activity.

                                                                   Any malpractice or misconduct is raised to Internal Audit
            ETHICAL BUSINESS CONDUCT AND WHISTLE                   Division through the dedicated channels mentioned above.
            BLOWING                                                The whistle-blower’s identity remains anonymous, ensuring
                                                                   protection from reprisal.
            The Board promotes good corporate governance culture to
            ensure that the Bank conducts  its business  with integrity, in   TRAINING AND DEVELOPMENT OF DIRECTORS
            an ethical and transparent manner.
                                                                   The  Board  ensures  that  its  members  have  ongoing  access
            To this end, the Board has established the  Code of Business   to appropriate continuing education programmes and a
            Conduct (“CoBC”). The CoBC sets out the conduct expected   reasonable budget has been allocated for the programme.
            of all Directors, employees and third parties doing business   Directors are encouraged to attend talks, briefings, workshops
            with the Bank. The CoBC outlines, inter alia, the Bank’s   and utilise online learning tools, reading materials and
            procedures relating to non-discrimination, whistleblowing,   trainings on areas that would benefit them in their roles and
            the Bank’s assets and properties, confidential information,   responsibilities.
            personal  data protection, insider  trading,  fraud, conflict of
            interests, bribery and anti-corruption. The Bank’s Directors   All Directors of the Bank are required  to register for the
            and employees affirm their commitment to the CoBC.     Director’s Core Training Programme under the Financial
                                                                   Institutions Directors’ Education Programme (“FIDE”)
            The CoBC has recently been enhanced to include fundamental   within  a year  and Islamic Finance for Board within  two (2)
            principles  on  Competence,  Integrity, Fairness,  Confidentiality   years upon his/her appointment.
            and Objectivity which shall be consistently applied across
            the Bank. This is to align the CoBC with the requirement
            of Professional Code for the financial services industry
            developed by FSPB;  relevant points in mitigating rapid
            changes resulting from Industrial Revolution 4.0 (IT devices
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