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                                                            Governance
                 Our Performance   Sustainability Statement  Our Governance    Our Numbers         Other Information













              Providing incentives to encourage employees to utilise   Facilitating the utilisation of PERKESO benefits, such
              their personal medical coverage                       as physiotherapy,  to support  affected managerial
                                                                    employees with medical conditions, as part of the
              Employees were encouraged to use their own tactful    Bank’s Return to Work Programme (“RTW”)
              coverage or their spouse’s medical benefits instead of
              utilising coverage provided by the Bank. In return, the   The Bank identified  61  employees who required initial
              Bank pays cash rewards to the employees. It is thus a   assessment based on their SOCSO claims submission,
              win-win initiative that sees the Bank benefiting from   medical cost and diagnosis. Four (4) employees have
              cost savings, while employees enjoy extra cash for other   been assessed and approved to join the RTW Programme.
              expenses.
                                                                    This resulted in total savings of approximately RM117,444.
              For FY2020:                                           Before the RTW programme the average cost of RM25,092
              Total Claims     : 19                                 per month was fully borne by the Bank.  This reduced
              Total Invoice    : RM149,001.31                       to RM15,305 per month or RM9,787 (39%) lower, as part
              Total Cash Reward  : RM14,700.00 (9.87%)              of the cost was absorbed by  PERKESO by  utilising  their
              Total Cost Saving   : RM134,301.31 (90.13%)           readily available benefits, such as physiotherapy.



            DIVERSITY & EQUAL OPPORTUNITY

            Through the Bank’s Code of Conduct, policies and SOPs, we strive to develop and promote a culture of diversity and equality
            throughout our organisation. We continue to ensure no single employee is treated differently to one another by providing them
            with equal opportunities to fulfil their potential. For FY2020, the breakdown of our employees by minority group according to
            working location and employee category was as follows:

            Employees by Minority Group (%)

                         Bank-wide                              HQ                                Branches



















                     Malay   1,910 | 93.9%                Malay   949 | 93.68%                 Malay   961 | 94.12%
                     Chinese   46 | 2.26%                Chinese   30 | 3.53%                 Chinese   16 | 1.57%
                     Indian    26 | 1.28%                Indian    18 | 1.78%                 Indian    8 | 0.78%
                     Others    52 | 2.56%                Others    16 | 1.58%                 Others   36 | 3.53%
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