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ANNUAL REPORT 2021 83
SUSTAINABILITY STATEMENT OUR GOVERNANCE OUR NUMBERS OTHER INFORMATION
OUR EES FOCUS AREAS
Our approach to sustainability is guided by our three sustainability pillars of Economic, Environmental and Social (“EES”). Aligning
to our role to deliver banking solutions, we have identified the relevant UN SDGs where we can contribute to the sustainability of
the EES aspects in Malaysia. The chart below provides an overview of the Sustainability Goals/GRI standards adopted in measuring
our sustainability performance:
Pillar Material Issues Aligned To UNSDG
Economic • Economic
Performance
• Entrepreneur
Development
We work to support the Malaysian government’s and regulators’ • Responsible • GRI-103
programmes towards enhancing national growth and development. Financing • GRI-201
We provide opportunities for local suppliers and adhere to
• Procurement • GRI-204
corporate governance standards as well as codes of conducts
Practices
aligned to Islamic values. We also pay our fair share of taxes and • GRI-205
• Ethics and Integrity
make economic contributions to the communities wherein we • GRI-418
operate. We incorporate responsible financing in our financing • Customer Experience
practices, and conduct our business in a fair and responsible • Digital Banking
manner. This includes taking a proactive stance to combat bribery,
corruption, protect customer data and prevent financial crime.
Environmental • Supporting
Climate Change
and Environmental
Objectives
We consider the impact our business operations has on the • Energy Consumption • GRI-103
environment and society and continue to improve management and Environmental • GRI-302
of utilities and fuel. In optimising our influence on the value chain, Impact
we support vendors that adopt sustainable practices, as well as
companies that contribute to environment preservation activities
and adhere to environmental related regulations.
Social • Employment
• Diversity and Equal
Opportunity
• Training and
We advance financial inclusion for customers and contribute to Education • GRI-103
the community. Understanding the greater impact we can have
• Community • GRI-401
on the lives of our employees and their families, we seek to be a
Development • GRI-404
workplace of choice that prioritises welfare initiatives, develops
• Financial Inclusion • FS7
potential and upholds fairness and integrity.
• FS13
• FS14