Page 3 - Bank-Muamalat-Annual-Report-2021
P. 3
TOWARDS
A BETTER TOMORROW
In 2021, Bank Muamalat Malaysia Berhad successfully implemented the refined strategies
of its concluding RISE24 strategic plan, centred on fortifying resilience within our operations,
and increasing support for our stakeholders through continuous proactive engagements with
the government, frontliners and the community. This has ensured significant growth during a
challenging year and seamless continuity in delivering supportive and progressive financial
solutions for Malaysians. The groundwork has been laid for a new 5-Year strategic plan that
will place greater emphasis on strengthening the business by intensifying digitalisation effort,
continuous expansion of customer base, service efficiency and sustainable growth through the
continuous adoption of Value-Based Intermediation (“VBI”) initiatives in building stakeholders’
confidence and value.
This year’s dynamic graphic linework cover design reflects on the message of continuous
advancements and readiness for tomorrow’s challenges. The seamless continuity of the line that
connects VBI elements of economic, social, governance and environmental concerns to depict
the holistic focus of the Bank in advancing a more sustainable future.