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Better Lives, Together

This year's cover reflects a seamless rising wave that connects our stakeholders and uplifts them on a shared journey of holistic growth. The interconnectivity of positive impacts are rendered by the layers bound together within the wave, reflecting the value creation strategies that are holistically created for all walks of lives. The leaves represent the growth of sustainable environmental initiatives within the Bank’s business operations.

Bank Muamalat Berhad's vision is to become the preferred Islamic financial services provider with a mission to deliver best value to all stakeholders. Through organisation-shared values of Care, Integrity, Innovative, Service Oriented and Respect, Bank Muamalat aims to cater towards the needs of consumers, investors, entrepreneurs and corporations.

Progess was made in FY2023 towards realising 'Better Lives, Together' through new product launches, service introductions, and higher performance delivery on the RISE26+ strategic pillars. These have led to pioneering achievements, industry awards, and new customers.

PERFORMANCE
HIGHLIGHTS FOR 2023

CHAIRMAN'S
STATEMENT

CHAIRMAN'S STATEMENT

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DEAR STAKEHOLDERS,

With utmost faith and gratitude to Allah, I present a summary of Bank Muamalat’s performance for the financial year ended 31 December 2023.

With utmost faith and gratitude to Allah,
I present a summary of Bank Muamalat’s performance for the financial year ended 31 December 2023.

It was a progressive year of transformation for Bank Muamalat notwithstanding the volatile economic environment and a competitive operating landscape. Within this challenging environment, the Bank demonstrated steadfast commitment to our mission of “Better Lives, Together”, and determination towards becoming the strongest Islamic bank in Malaysia by 2026.


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PRESIDENT & CHIEF EXECUTIVE OFFICER'S
STATEMENT

PRESIDENT & CHIEF EXECUTIVE OFFICER'S STATEMENT

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DEAR STAKEHOLDERS,

It has been a transformative year for Bank Muamalat. Our theme, 'Better Lives, Together,' is a testament to our dedication to forge positive relationships with shareholders, customers, employees, regulators, and communities. In line with our aspirations for 2023, our management and staff prioritised stakeholder value, showcased resilience and innovation in every aspect of operations. This commitment is driven by our role as an Islamic Bank, guided by Maqasid Shariah principles.

Our purpose-driven RISE26+ strategy underpins our vision to help people and businesses achieve their ambitions while building a more sustainable and inclusive business. As we move forward together, we pave the road to success. Our efforts culminated in Bank Muamalat being recognised as the Most Improved Islamic Retail Bank in Malaysia at the Islamic Retail Banking Awards (IRBA). This accolade reflects our unwavering financial stability, community-centric focus, and commitment to sustainable growth, all rooted in our Islamic principles.


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SUSTAINABILITY STATEMENT

This sustainability statement comprehensively outlines Bank Muamalat’s sustainability strategy, principles, initiatives, and performance for the financial year 2023. It serves to provide updates on our sustainability initiatives across all key business units and operations.
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