In 2021, Bank Muamalat Malaysia Berhad successfully implemented the refined strategies of its concluding RISE24 strategic plan, centred on fortifying resilience within our operations, and increasing support for our stakeholders through continuous proactive engagements with the government, frontliners and the community. This has ensured significant growth during a challenging year and seamless continuity in delivering supportive and progressive financial solutions for Malaysians. The groundwork has been laid for a new 5-Year strategic plan that will place greater emphasis on strengthening the business by intensifying digitalisation effort, continuous expansion of customer base, service efficiency and sustainable growth through the continuous adoption of Value-Based Intermediation (“VBI”) initiatives in building stakeholders’ confidence and value.
This year’s dynamic graphic linework cover design reflects on the message of continuous advancements and readiness for tomorrow’s challenges. The seamless continuity of the line that connects VBI elements of economic, social, governance and environmental concerns to depict the holistic focus of the Bank in advancing a more sustainable future.
Malaysia's gross domestic product growth remained below expectations at 3.1%* in 2021 as hopes for a return to normalcy was further delayed by the emergence of new COVID variants, and the year-end floods that impacted lives and livelihoods.
Against this backdrop, resilience and recovery were the order of the day. Financial tools were swiftly deployed to cushion shocks to the economy and financial system. The banking sector maintained accommodative monetary and liquidity conditions, keeping the Overnight Policy Rate (“OPR”) at the lowest rate in our history.
Tan Sri Tajuddin Atan
Chairman
Bank Muamalat made dynamic strides in 2021 amidst a challenging environment of stiff competition and low profit rates. Nevertheless, the Group recorded its highest profit before zakat and taxation (“PBZT”) since its establishment, coupled with lowest gross impaired financing ratio and improved cost income ratio.
All these point to solid business fundamentals that continue to anchor the Bank whilst we intensify our focus towards building future-ready capabilities and furthering the betterment of society.
Khairul Kamarudin
President & Chief Executive Officer
Full PDF
Flipping E-Book HTML Version
This PDF only contain Financial Statement Section
You can find previous Annual Reports and other publications in our Archieve.