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New Features of Enhanced Security for i-Muamalat

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i-MSecure

New Features of Enhanced Security for i-Muamalat

New Features of Enhanced Security for i-Muamalat

Beginning January 2025, we are implementing additional layers of security for i-Muamalat Online Portal and Mobile Application. This is part of our ongoing effort to further safeguard your online banking security against fraud, in line with the regulatory direction to combat financial scams and frauds.

No Security Update What you need to know?
1. 1st Party Transaction Limit

i-Muamalat Online Portal will be displaying new transaction limit type which is 1st Party Transaction Limits.

Starting 15 January 2025, as part of regulatory requirements, there will be two separate i-Muamalat transaction limits for 1st party and 3rd party transactions.

What is 1st Party Limit?

The 1st party limit applies to transfers between accounts that belong to the same person. For example, when you transfer fund from your savings account to your current/credit card/financing account within Bank Muamalat, it is considered a 1st party transfer.

A default 1st party limit of RM3,000 per day will be set. You can easily update this limit via i-Muamalat Online Portal to better suit your personal needs.

2. i-MSecure Authentication for 1st Party Transaction and favourite account transaction Implementation of i-MSecure Transaction Authentication for:

  • 1st Party Transaction;
  • favourite account transaction.

All transaction must be authenticated using i-MSecure Device.

3. Activation
(Cooling-off) Period

There will be a 12-Hour Activation (Cooling-off) Period when you perform the following:-

  • First Time Registration of i-Muamalat;
  • Upgrading Credit Card inquiry to transaction package;
  • Register new device for i-Muamalat Mobile Application;
  • Register new device for i-MSecure*;
  • Change 1st Party Transaction Limits (New);
  • Change 3rd Party Transaction Limits;
  • Forgot Password*(New).

Note: (*) Activation must be done either by call Contact Centre or visiting the bank branch. For immediate activation, you may visit the nearest branch. Branch may perform uplift activation period after thorough verification executed.

To help prevent unauthorised login/authorisation, you may login i-Muamalat/use i-MSecure to authorise transactions 12 hours after the maintenance is performed.

4. Kill Switch for immediate deactivation of i-Muamalat access in case of fraud suspicion Kill Switch is a feature to temporarily block all login attempts when you suspect that your i-Muamalat login credentials have been compromised.

This feature is a quick way to prevent scammers from accessing your i-Muamalat account and preventing any outgoing transactions from your account(s). You can locate the feature at i-Muamalat Online Portal and Mobile Application login page.

You may contact our Customer Care Line at 03-2600 5500 to re-activate your i-Muamalat account.

5. Discontinuation of Self Reactivation and SMS for Successful Transaction As part of regulatory and to optimize our i-Muamalat function, Bank has discontinued below features:

  • Self Reactivation
    – The activation of i-Muamalat account must be done either by call Contact Centre or visiting bank branch.
  • SMS for Successful Transaction
    – Successful Notification will be sent through mobile push notification.

Note: Effective from 15 January 2025.

Haven’t registered for i-MSecure yet?

Register and activate i-MSecure

Published on August 10, 2024

Install i-Muamalat Mobile Application now from the Apple AppStore, Google PlayStore or HUAWEI AppGallery to enjoy this new experience.

Just login your i-Muamalat Mobile Application and follow the instruction prompted to register and activate i-MSecure to enjoy secure online banking on-the-go and faster transaction approvals.

To ensure proper functionality, please enable notification for the i-Muamalat Mobile Application:

For iPhones:
  1. Go to your iPhone ‘Settings’
  2. Search for ‘i-Muamalat’
  3. Select ‘Notifications’
  4. Enable ‘Allow Notifications’

 

For Android phones:
  1. Go to your Android phone ‘Settings’
  2. Select ‘Apps’
  3. Select ‘App management
  4. Search for ‘i-Muamalat’
  5. Choose to ‘Enable’ or switch ‘ON’ to ‘Allow Notification’

Download now for Mobile Application

 

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2025-02-21 08:40:06