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Cybersecurity

Strengthening Our Cybersecurity Resiliency: Securing Bank Muamalat’s banking environment.

#MuamalatCares

Cybersecurity

Strengthening Our Cybersecurity Resiliency: Securing Bank Muamalat’s banking environment.

Cybersecurity

We take cybersecurity as a serious agenda to support Bank Muamalat’s mission of becoming the strongest Islamic bank by 2026.

 

Our Commitments

We are committed to maintain our cyber resilience through robust data protection and cybersecurity best practices.

 

  • In compliant with BNM Risk Management in Technology – Our practices are compliant with the regulatory requirements, aligned with industry standards, and best practices, which strengthen the overall cybersecurity posture of the bank.
  • Our Customers are Well Informed and Protected – We ensure our customers are well informed and protected in every possible way in addressing the emerging threat of financial scams and fraud.

 

Our Functions

Bank Muamalat employs a robust three-line defense strategy to ensure the cybersecurity and protection of customer data.

 

Managing the Increasing Cyber Threats

The complexity of cyber threats against financial institutions are becoming increasingly rampant, more sophisticated, and can take many forms.

 

Our cybersecurity measures and controls are equipped with the necessary security protection and cyber threat detection. We continuously monitor our infrastructure for anomalies and malicious behaviour. Additionally, we work closely with government agencies such as CyberSecurity Malaysia and other stakeholders to stay updated on the latest attack trends to enhance our cybersecurity posture.

Incident Response and Recovery

In the event of a cybersecurity incident, a swift response is crucial for resiliency. The ecosystem that Bank Muamalat has created ensures the infrastructure and data are well protected with swift recovery.

Awards and Industry Recognitions

Bank Muamalat was awarded with Cyber Security Outreach Provider of The Year by the Malaysia Cyber Security Award 2023. This recognition highlights the bank’s exceptional efforts and contribution in promoting cybersecurity awareness.

Read more here

Protecting customers’ information

Customer data protection is our top priority. Data protection is crucial in today’s digital age, where vast amounts of personal and sensitive information are stored and transmitted electronically.

The Bank has implemented data protection mechanisms to ensure data confidentiality, integrity, and availability, in compliance with the Personal Data Protection Act (PDPA) 2010.

We are committed to ensure our customers are informed and protected in every possible way to address the increasing threat of financial scams.

 

  • Pro-active approach to notify customers on latest financial scams
  • Heighten awareness across all communications channel

 

Scam Alerts

Visit our social media for more #ScamAlert and #JanganKenaScam tips.


Real Scam Stories

Watch our videos

Muamalat Fraud Programme – Jangan Kongsi Maklumat Peribadi

Dec 9, 2019

Watch video

Muamalat Fraud Programme – Jangan Mudah Terpedaya

Dec 9, 2019

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Muamalat Fraud Programme – Jangan Kongsi Nombor TAC

Dec 9, 2019

Watch video

Watch all videos

How to report data breaches or malicious banking activity?

In the event there’s suspicious banking activity, customers are required to:

  • Call BMMB Customer Service at +603-2615 8000
  • Report to National Scam Response Centre (NSRC) at 997
  • Make an official police report

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2024-12-20 08:45:46