Notice of Fair Practices on Terms and Conditions of Home Financing Agreements/Contracts

Dear Valued Consumers,

We would like to take this opportunity to thank you for choosing us as your banking partner of choice and for your continuous support.

Bank Muamalat Malaysia Berhad (BMMB) as an Islamic financial service provider will ensure that our home financing agreements or contracts (the “Agreements”) are transparent, easily understood by and well communicated to our customers.

In pursuant to the above, BMMB has undertaken a revision exercise on its terms and conditions of the Agreements to ensure the customer can have a better understanding of what the customer can reasonably / fairly expect from the Bank and to provide customers with clear information about its products and services, terms and conditions, and the profit rates / service charges in simple language.

The changes of the terms and conditions will take effect on 28 August 2019 and shall be applicable to our existing and new home financing customers.

For further information, please refer to our website on the FAQ of the revision exercise. Should you have any further queries, please do not hesitate to call our 24 hours Customer Care Line at 1- 300-88-8787, or visit our branches. We value you as our customer and look forward to your continued patronage.

Thank you.

 

FAQ-Notice of Fair Practices on Terms and Conditions of Home Financing