Close
EN
BM

Personal

Business

Assistance & Dispute

By: 16two

Muamalat Invest Sdn Bhd strives to provide investors with high quality information services to assist investors to make well-informed investment decisions in relation to the Fund. Muamalat Invest Sdn Bhd’s personnel are available to investors at 03-2615 8400 / 8177 / 8186 / 8178 during normal office hours Monday – Friday from 9.00 a.m. – 5.00 p.m. to provide assistance for enquiries on their investments.

 

Dispute Resolution

1. For internal dispute resolution, you may contact us at:

Muamalat Invest Sdn Bhd
4th Floor, Menara Bumiputra
No. 21 Jalan Melaka
50100 Kuala Lumpur

Tel. No. : 03-2615 8400 / 8177 / 8186 / 8178
Fax No. : 03-2070 0157
Email : misb@muamalat.com.my

 

2. If you are dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the Securities Industry Dispute Resolution Corporation (SIDREC):

Securities Industry Dispute Resolution Center (SIDREC)
Unit A-9-1, Level 9, Tower A
Menara UOA Bangsar
No. 5, Jalan Bangsar Utama 1
59000 Kuala Lumpur

Tel. No. : 03-2282 2280
Fax No. : 03-2282 3855
Email : info@sidrec.com.my

 

3. You can also direct your complaint to the Securities Commission Malaysia (“SC”) even if you have initiated a dispute resolution process with SIDREC. To make a complaint, please contact the SC’s Investor Affairs & Complaints Department:

Investor Affairs & Complaints Department
Securities Commission Malaysia
No 3 Persiaran Bukit Kiara
Bukit Kiara
50490 Kuala Lumpur

Tel. No. : 03-6204 8999
Fax No. : 03-6204 8991
Email : aduan@seccom.com.my

 

4. Federation of Investment Managers Malaysia’s (FIMM) Complaints Bureau::

Legal, Secretarial & Regulatory Affairs
Federation of Investment Managers Malaysia
19-06-1, 6th Floor, Wisma Tune
No. 19, Lorong Dungun
Damansara Heights,
50490 Kuala Lumpur

Tel. No. : 03-2092 3800
Fax No. : 03-2093 2700
Email : compliants@fimm.com.my

Chat with us on
WhatsApp
AUSTRALIAN DOLLARAUD2.8780002.7150002.699000
BRUNEI DOLLARBND3.4110003.2070003.196000
CANADIAN DOLLARCAD3.1790003.0600003.043000
SWISS FRANCCHF5.0980004.8680004.850000
EURO EUR4.8160004.5410004.519000
STERLING POUNDGBP5.7710005.5060005.497000
NEW ZEALAND DOLLARNZD2.6640002.4680002.453000
SINGAPORE DOLLARSGD3.4110003.2070003.206000
UNITED STATES DOLLARUSD4.6150004.3590004.342000

2024-12-26 08:32:30